When you whitelist an email, you are telling your email provider that emails from a particular sender or a particular domain are emails that you want to receive in your primary inbox so that you do not miss them. That is a good thing! However, sometimes the spam and junk filters misidentify an email you would like to receive as a suspicious email and send it to the spam or junk folder where you may never see it. Spam and junk filters from the various email providers can be very zealous in ensuring that we do not receive emails from scammers, phishers, fraudsters, and desperate marketers. Whitelisting emails is a way of ensuring that you receive legitimate emails from senders you want to receive email from.
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